Tag: customer service

  • Small Business Edge asks – Are Your Customers Frustrated? (ビジネス多読 Business Tadoku 記事)

    (この記事は「ビジネス多読」 Business Extensive Reading というシリーズの一つです。詳しくはこちらです) (Let’s work on our business English with this summary of an article from Small Business Edge – “Are Your Customers Frustrated?”) Why are consumers so frustrated? Their three top reasons: Delayed shipments The cost of shipping Inaccurate tracking These pain points don’t go away after customers buy an item. After they […]