Tag: customer service

(この記事は「ビジネス多読」 Business Extensive Reading　というシリーズの一つです。詳しくはこちらです） (Let’s work on our business English with this summary of an article from Small Business Edge – “Are Your Customers Frustrated?”) Why are consumers so frustrated? Their three top reasons: Delayed shipments The cost of shipping Inaccurate tracking These pain points don’t go away after customers buy an item. After they […]